CEREMONY AND RECEPTION
If we wanted to start our reception earlier or extend our reception time, what would the package cost us?
It is an additional $6 per person for ½ hour based on final number of guests attending the wedding. This will need to be pre-arranged and paid in full prior to the wedding. Please speak with your Wedding Executive.
Can we have our ceremony at your venues?
We offer numerous ceremony options including private balconies at L'Aqua, Dockside, Star Room and there is limited availability of private rooms our restaurants at The Rocks. Please speak with your Wedding Executive for pricing and availability.
Can we arrange wet weather options?
Yes, for our venues, 24 hours notice and payment in full is required. For restaurants, you will need to have signed the Wet Weather Agreement in advance and advise us between 10am & 12pm if the wet weather option is required (unless otherwise stated by your wedding coordinator). Payment will only be taken on the day if the option is used. Please speak with your Wedding Executive for further details.
What time can our decorator or band access the venue to set up our wedding reception?
Prior to your wedding day, we will advise when access can be provided. The minimum amount of time as per your booking agreement is 1.5 hours but we can sometimes offer more depending on the day. Your Wedding Co-ordinator will confirm all suppliers the week of your wedding.
INCLUSIONS - DJ, HOTEL, LIMOUSINE AND CAKE
Do I need to contact the DJ, cake supplier, hotel and limousine supplier even though they are included in my package?
You will need to contact the DJ approximately 5 weeks prior to your wedding to discuss your music selection and any special requirements you may have – e.g. additional microphones, earlier start time to assist with ceremony music etc.
For couples at;
The Rocks restaurants, your allocated DJ is I DO Dj's please contact them on 0415 369 988.
Dockside, L'Aqua and Star Room your allocated DJ is Musiq Entertainment, please contact them on 0412 024 012.
Choosing a wedding cake is an individual choice for each couple. You will need to contact your preferred cake supplier from our recommended suppliers list approximately 6-8 weeks prior to your wedding and make your own cake selection. Should you wish to add additional tiers or decorations please consult with your cake supplier directly for pricing.
The cake suppliers are aware of how many tiers are included in your package. If you require clarification please contact the wedding team.
Hotel & luxury car transfer
We will book the hotel and the luxury car transfer for you if you are having your wedding at our venues, however for our restaurants, car transfer arrangements are not available.
You are more than welcome to do a site inspection at Four Seasons Hotel Sydney and the Park Hyatt Sydney by appointment to see the room included in your package and for any upgrade room options.
Should you wish to organise accommodation for your family and friends we recommend Accor hotels at Darling Harbour. Please contact your wedding team for further details and reference code. Please note that we do not have any say on the rates and availability at hotels as this is determined directly by the hotel.
I'd like to add an additional night/upgrade at the hotel?
Yes, your Wedding Co-ordinator can organise this for you. As the hotels are booked on a first in, first served basis, the earlier you do this the better. This will be charged to your final balance with Dockside Group.
What time can we book in/can I get ready for my wedding at the hotel?
You are booked in for check in at 2pm on the day of your wedding reception unless you have arranged an earlier time directly with the hotel. Check out time is 11 am unless you have arranged a later check out time with the hotel. This can usually only be done the week of the wedding and is at the hotel's discretion.
Can I change my luxury car destination i.e. not directly to the hotel but somewhere else?
You will need to contact the luxury car supplier directly if you would like them to take you to any destination other than the hotel, they will advise of any additional fee involved.
EXTRAS e.g. DJ, PHOTOGRAPHER, VIDEOGRAPHER, BAND
Do I need to include the photographer, DJ and videographer in the table seating arrangements?
A separate table is allocated for your extras within the venues (not available at our restaurants) however if you would like they can be included on your guest tables.
How many courses do the extras receive? (E.g. photographer, MC, DJ, band, entertainers etc).
They all receive a two course meal (main and dessert) at a charge of $50.00 each. A full three course meal can be provided at the same rate as the adult price.
Do we need an emcee? If so, who should we look at using?
This is a personal choice as to whether you choose to engage the services of a professional emcee or ask a family member or friend to assist with this. We will provide the microphone as part of your package with the DJ. If you remove the DJ from your package, you will need to organise this yourself. Some of our DJs are happy to assist with emcee duties but this is at an additional cost and needs to be booked and paid directly with the DJ company allocated to your wedding.
If you would like to organise professional emcees for your wedding day, we have a few that we recommend - some are multi lingual. Please click here for more details– http://docksidegroup.com.au/suppliers/wedding
What is public liability and why does the venue need this?
Each supplier entering the venue to perform any work for your wedding, be it prior to or during, must provide Public Liability (Certificate of Currency and coverage for $10m).
This is a requirement by law for insurance purposes to ensure they are covered in case of incident. Please refer to your terms and conditions sections 15 and 18.
If there is anything else you require assistance with or any questions please contact your wedding team on 1300 117 118 or by email.
We are there to help make your planning of your special day as easy and stress free as possible. If you need any assistance or have any questions please know that the entire wedding team is here to assist. Feel free to call or email with any questions you may have.