Feedback

Thank you for having your event with Dockside Group, we trust you enjoyed your experience. We value your feedback and would love to hear the details of your experience. This information will be used internally to ensure we continue to better ourselves and consistently provide impeccable service and deliciously fabulous hospitality. Your cooperation is greatly appreciated.

Please enable JavaScript in your browser to complete this form.
2. What was the key factor in selecting a Dockside Group venue or restaurant on this occasion?
5. In comparison to other events you have organised and other venues you have used in the past, please rate our pre-event performance.
Turnaround time of your initial enquiry
Our responsiveness to your concerns
Our communication in the lead up
Competitively priced solution
Quality of documentation
Our ability to resolve challenges effectively
Efficient coordination before your event
7. Considering other events you have organised and other venues you have used in the past, please rate the quality of our performance during your event.
The welcome from our staff on arrival
Our attention to your needs throughout
Quality of service during your event
Quality of food
Quality of beverage
Ambience of venue
Maintenance and cleanliness of venue
Venue suitability to your requirements
Service from our recommended suppliers
9. Overall, how well do you rate Dockside Group on the following?
Overall value for money
Overall quality of service
Overall quality of food and beverage
Overall quality of venue
10. Was the preferred Dockside DJ used at your event?
11. If Yes, were you happy with the service that the Dockside DJ provided?
13. Would you like to name any of our staff for special recognition?
14. Will you recommend Dockside Group to colleagues and friends?
17. Do we have your permission to use the above testimonial?
18. Did you find our website relevant in providing the information you required?
19. Please provide your contact details so that our team can follow up with you regarding your feedback when appropriate.
Address
20. Would you like to continue receiving future E-News and promotional material from Dockside Group?

Thank you for completing this survey. We look forward to working with you again.
- The Dockside Group Sales & Marketing team.

Please enable JavaScript in your browser to complete this form.

6. Please rate the quality of our service in the lead up to your wedding.

Turnaround time of your initial enquiry
Our responsiveness to your concerns
Our communication in the lead up
Our empathy and support
Competitively pricing
Quality of documentation
Our ability to resolve challenges effectively

9. Please rate the quality of our service during your wedding.

The welcome from our staff on arrival
Our attention to your needs throughout
Quality of service during your event
Quality of food
Quality of beverage
Ambience of venue
Maintenance and cleanliness of venue

11. Overall, how well do you rate Dockside Group on the following for weddings?

Overall value for money
Overall quality of service
Overall quality of food and beverage
Overall quality of venue
13. Will you recommend Dockside Group to colleagues and friends?
15. Do we have your permission to use the above testimonial?
16. Did you find our website relevant in providing the information you required?
17. Are you planning any other events for 20 people or more within the next 12 months? (Birthdays, Private Events, Christenings, Corporate Functions)
18. Would you like to continue receiving future E-News and promotional material from Dockside Group?

Thank you for providing valuable feedback that will assist us to continuously improve our performance and recognise our team members.

- The Dockside Group Sales & Marketing Team