Privacy Policy

privacy policy

Your privacy is important to Dockside Group.

This privacy statement describes how Dockside Group handles your personal information generally and when you use this website (WWW.DOCKSIDEGROUP.COM.AU).

What personal information is collected by Dockside Group? Dockside Group may collect and use the following kinds of personal information: Information about your use of this website, including any anonymous information given by your Internet Service Provider about your connection including, but not limited to:

Browser Type
ISP assigned IP address
Geographical location based on IP address
Computer Operating System

Information that you provide using for the purpose of registering and/or subscribing with the website (including but not limited to Name, Email Address, Mailing Address, Date of Birth);

Information that you provide using for the purpose of make a reservation with the website (including but not limited to Name, Email Address, Mailing Address, Telephone or Mobile Number and credit card details);
Any other information that you send to Dockside Group.

Credit Card Security

Dockside group takes your credit card security very seriously.

We use the latest technology to ensure all transactions are safe and secure. All your credit card details are immediately deleted from our internet server once the transaction is completed. We also encrypt all your information using a Secure Sockets Layer (SSL) and operate the latest firewalls and intruder detection software, which is regularly updated.

Please visit Square for their PRIVACY POLICY DETAILS.

Using personal information

Administer this website;
Personalise the website for you;
Enable your access to and use of the website services;
Confirm any restaurant reservations made by you on the website or by other means
Send you statements and invoices and/or information pertaining to your loyalty account
Send you marketing communications.

Where Dockside Group discloses your personal information to its agents or subcontractors for these purposes, the agent or sub-contractor in question will be obligated to use that personal information in accordance with the terms of this privacy statement. In addition to the disclosures reasonably necessary for the purposes identified elsewhere above, Dockside Group may disclose your personal information to the extent that it is required to do so by law, in connection with any legal proceedings or prospective legal proceedings, and in order to establish, exercise or defend its legal rights.

Securing your data

Dockside Group will take reasonable technical and organisational precautions to prevent the loss, misuse or alteration of your personal information. Dockside Group will store all the personal information you provide on its secure servers.

Use of cookies

The Site uses cookies exclusively for session management. These temporary cookies serve to identify the user during each individual visit to the site (“session”). These cookies are temporarily stored in the user’s browser throughout the course of each individual session. No other use is or can be made of the information contained in these cookies, and there is no trace of individual sessions.

External links on our site

Other companies, which place advertising or links on the Site, may collect information about you when you view or click on their advertising or content through the use of cookies. Due to the technical operation of the Internet, Dockside Group cannot control this collection of information and accepts no responsibility for this collection, use or disclosure. You should contact these advertisers or content providers if you have any questions about their use of the information they collect. Similarly, there may be links that will let you leave the Site. The use of information and/or privacy provided by the operator of a linked site as to any information you provide in accessing a linked site is in no way subject to this privacy policy. Dockside Group takes no responsibility for any privacy policies or practices of any web sites accessible from the Site, whether or not such practices conform to privacy policies of those sites.

Removal from our lists

If you do not want to receive e-mail or posted offers from Dockside Group generally please let us know by sending an e-mail message to marketing@docksidegroup.com.au or by contacting us at the address detailed below. If you want to be removed from our mailing list, please provide Dockside Group with your complete name and address. If you follow the instructions for “un-subscribing” included as part of Dockside Group’s regular e-mail offers, your name will be removed from the mailing list for that publication/e-mail offer only.

Access and correction

You may have a right to seek access to information, which Dockside Group holds about you. You may also have the right to ask us to correct information about you which is inaccurate, incomplete or out of date. If you wish to access information held by Dockside Group generally, then you should address your request in writing to Dockside Group’s Privacy Officer. Please note that in the interests of protecting the privacy of all Dockside Group’s customers, if you request details of any personal information held by Dockside Group or any of our venues and restaurants, we will need to identify you properly. To do this, we may telephone you or require your current name and address (including any former addresses that may assist in identification) and a copy of a form of identification such as a current driver’s licence or passport. We will assume, unless you tell us otherwise, that your request relates to our current records about you. This will include the personal information about you, which is held on our databases and files. Generally, we will not charge you for our costs of providing access to our current records about you. For legal and administrative reasons, Dockside Group may also store records containing personal information in its archives. If you are of the view that personal information about you is not accurate, complete or up to date, please provide Dockside Group with your request for correction (contact details are set out below). Any requests for correction will be dealt with promptly.

Contacting us

If you have any questions or comments about this privacy policy or about how Dockside Group has handled personal information about you, please contact Dockside Group:

By email to marketing@docksidegroup.com.au or
By post to Dockside Group, PO Box Q503, QVB Post Office, NSW 1230 Australia

Updating this statement

Dockside Group may update this privacy policy by posting a new version on this website. You should check this page occasionally to ensure you are familiar with any changes. The policy was last updated on 1 January 2023